Shipping policy

Order Processing and Dispatch

Standard in-stock products will be prepared and dispatched within a maximum of 4 business days after the order has been received.

Please note that this is the dispatch timeframe and not the final delivery timeframe.

Delivery Times

Once your order has been handed over to the carrier or logistics provider, delivery times may vary depending on:

Delivery location

Size and weight of the products

Delivery method

Carrier or logistics provider

Operational circumstances affecting the delivery network

Available delivery information will be provided during checkout and/or as part of your order confirmation where applicable.

Unless otherwise agreed with you, goods will be delivered within the timeframe required by applicable UK consumer law.

Delivery Charges

Delivery charges are not fixed and may vary according to your order.

Charges may be calculated based on factors including:

Quantity

Product dimensions and weight

Delivery location

Logistics requirements

The applicable delivery charge, or the method by which it is calculated, will be shown before the order is completed.

Damaged Deliveries

If there is visible damage to the packaging when your order arrives, we recommend recording the condition of the package at the time of delivery where reasonably possible.

If you discover that a product has been damaged in transit, please contact:

info@e-board.co.uk

Please provide your order number and, where possible, photographs showing the damage.

Any request to provide photographs or report visible damage promptly does not affect your statutory rights in relation to damaged or faulty goods.